Refund policy

RETURN ACCEPTANCE CONDITIONS FOR REFUND

Customer must return merchandise in the original box intact with all components as originally shipped from SF Raceworks. All components must be in like-new condition. All returns must be accompanied by an SF Raceworks RMA number and the original receipt. Credit for refund will be granted only to the purchaser whose name appears on the original receipt.

At SF Raceworks’ discretion, we may decline any return or charge a fee for missing items or items that we determine are damaged or require service. All cash or check transactions will be refunded by check. Checks take a minimum of two to four weeks for processing. Credit card transactions will be refunded to the credit card account used for the initial transaction.The undersigned, being officers or officials authorized to bind their respective organizations, have read and understand this Statement of Policy, accept it in its entirety, and agree that their organizations will abide by the terms contained herein, during any transaction between the two organizations.

Your item must be in original unused condition to be returned. Returns are only accepted within 30 days of your item being delivered. All returns are subject to a 15-30% restocking fee.

NOTE: Items that are custom powder coated or made to order cannot be returned. 

Cancellations:

Once an order is processed, the sale is final. If an order needs to be cancelled for whatever reason, the order is subject to a 10% cancellation fee. If you make a mistake when ordering, you can contact our Customer Care team and they can assist you. If an item has been shipped, you are responsible for shipping the item(s) back. (Refer to the returns section above)

NOTE: Items that are custom powder coated or made to order subject to a 50% cancellation fee.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.